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Privacy Policy

Privacy Policy

Here at First 4 Numbers, we are committed to preserving the privacy of every visitor to our website. The following policy will help you understand exactly what a privacy policy is, and how we use and protect the information we obtain from each of our visitors.

Legal

Any company, which handles personal information, must be registered with the Information Commissioners Office under the Data Protection Act 1998. The act was set up to uphold information rights in the public interest. First 4 Numbers Ltd is registered with the ICO, and abides by all terms under the Data Protection Act.

Our Privacy Policy

This privacy policy will hopefully help you to understand what information we obtain from our visitors, how we obtain it, and how we go on to use and manage that information. Ultimately, our policy is there to reassure our clients that any and all information they provide to us is handled with extreme professionalism and security, and that their personal details are protected.

The Information that we collect from you

By registering, or placing an order on First4numbers.co.uk, you are consenting to the collection, use, and transfer of your information under the terms of this policy. When your register, or place an order with us, you will be asked to provide certain information about yourself including your name, contact details, addresses, and credit or debit card details, so that an order can be processed correctly. We may also collect information about how you used our website, and any information included in any website posts, emails or letters you may send us. In certain circumstances, we may also record and monitor incoming calls, to maintain customer service standards and to assist with staff training.

How we use your Information

The information you provide us will allow you to access all parts of our website and will allow us to supply the goods and services you have requested. It will also allow us to bill you correctly, and to contact you where necessary concerning your orders. We may also choose to analyse the information you provide us, so that we can administer support, and improve and develop our business.

Furthermore, where you have consented, we may use your information to contact you about other products and services that may be of interest to you. However, you can let us know directly if you no longer require us to contact you in this manner.

Disclosure of your Information

The information you provide us may be accessed by, or given to third parties, in order for us to be able to carry out necessary services. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. Any information that is passed on, or obtained by third parties will always be in accordance with the European Economic Protection Laws.

Also, if our business enters in to a joint venture, or is sold to or merged with another business, your information may be disclosed to our new business partners or owners.
Unless required by law, we will not otherwise share, sell or distribute any of the information you provide to us, without your consent.


Cookies

Here at First4numbers.co.uk, we employ the use of cookies. Cookies are harmless text files which are downloaded on to a users computer each time they visit a particular website. They work by memorising the domains of any website you may visit so that when you return to them you have an easier user experience. Cookies also allow us to monitor website traffic and to personalise the content of our website specifically for you. If you wish to reject the use of cookies, information on how to do so can be found at www.aboutcookies.org, however some features of the website may then become unavailable to you.

As of May 2012, EU law requires all sites that use cookies to seek your permission to store and retrieve your information. We here at First4numbers.co.uk abide by this law, and will always seek your permission before employing the use of cookies.

Accessing and Updating

You are entitled to see the information held about you and you can ask us to make any necessary changes to ensure that your information is accurate and up to date. If you would like us to forward you the information we provide about you, contact us at admin@first4numbers.co.uk. Please note that by law we are entitled to charge you £10 to meet our costs in providing you with this information.

Changes and Updates to this Policy

Any changes that are made to our privacy policy will be posted on our website. We also aim to notify you of any changes and updates via email, however this is not always possible.

Contact Us

If you have any queries, or require further information on how we deal with customer data, do no hesitate to contact us at admin@first4numbers.co.uk.


 

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